GENERAL TERMS AND CONDITIONS OF USE, SALE AND SHIPPING
This website is managed and maintained by Elizabeth Brown under the company MonaLizabeth ™ LTD, a company organized and existing under the laws of United Kingdom.
Please read carefully these general terms and condition of use and sale. By visiting our website and/or submitting a purchase order to our online store, you engage in our “Service” and agree to be bound by the following terms and condition of use, sale and shipping , including those additional terms and conditions and policies referenced herein and/or available by hyperlink. If you do not agree to all the Terms of Service, then you may not access the website or use any services. It is your responsibility to check this page periodically for changes.
INTELLECTUAL PROPERTY RIGHTS
All text, graphics, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, domain names (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression and arrangement of such Content, contained on this website is owned, controlled or licensed by or to MonaLizabeth ™ , and is protected by copyright, patent and trademark laws, various other intellectual property rights and unfair competition laws.
Except as expressly provided in these Terms, no part of this website and no content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without our express prior written consent.
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
ONLINE STORE TERMS
Our online store is dedicated to consumer only. “Consumer” shall mean any natural person who purchases on our website for purposes which are outside his/her trade, business or professional activity. If you are not a Consumer, please do not use our online store for purchasing products. We shall be entitled to object to the processing of purchase orders from persons other than consumers as well as orders which does not comply with these Terms.
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to intellectual property laws).
ACCURACY OF BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete and accurate account information for all purchases made at our online store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiry date, so that we can complete your transactions and contact you as needed.
PRICE AND PAYMENT
The prices published on our online store include the current VAT, excluding shipping costs.
Prices are subject to change without notice and will be as quoted on our site from time to time, except in cases of obvious error. Check the final price of sale before submitting the order form.
Payment of the product prices and relevant costs for shipping and delivery must be made by using the procedures indicated on the order form.
You will have to pay through PayPal. You will be directed to the PayPal site to ‘Log In’ and review the amount shown before clicking ‘Pay Now’.
DELIVERY OF PRODUCT
We will deliver the purchased product as soon as possible and, in any case within thirty (30) calendar days from the date on which your order has been accepted pursuant to Section 13.
You agree that we will not perform the delivery of purchased products if the price cannot be charged on your credit card for any reason. In such case we will inform you that we will not perform the delivery, giving to you a further term of 7 (seven) days from the receipt of our email for performing the payment obligation. If you do not perform the payment obligations within such term the contract shall be considered as terminated.
During sales period, deliveries may take 2 or 3 business days longer than usual.
IMPORTANT DELIVERY INFORMATION
We recommend that you consider the following information:
• You own the products once we have received payment in full and they have been delivered to you.
• Please be mindful that all deliveries will require someone to be in to receive the delivery and provide a signature upon receipt,
• We will be unable to redirect orders to a different address once items have been shipped,
• If our carriers does not find anyone at the indicated address, it will try to deliver the package two more times, leaving a card with instructions on each occasion.
• If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery we may end the contract.
During the order process we will let you know the date which we will provide the products to you, this will be dependent on the shipping method and location you have selected prior to placing your order. Estimated delivery times are to be used only as a reference and will commence from the shipping date which we will write and inform you of.
REFUNDS AND RETURNS
You can generate your RAN within 15 days from the date of delivery of your items, and ship your return within 15 days from the creation date of the RAN. You can ship items exclusively from the country they were sent.
Return the item in its original condition: if the item you return does not match its original condition, we reserve the right to reject the refund and the item will be returned to you. If you return an item that is faulty, the shipping costs will be refunded.
Items must be returned in their original packaging with the swing tags attached.
MonaLizabeth does not take responsibility for damage that occurs during the return process; please ensure that the goods are well protected when returned to us.
MonaLizabeth is not able to accept responsibility for returns lost in transit and therefore we recommend all returns are sent by recorded delivery. It is advisable to obtain a proof of postage if using the Post Office.
If you have met all the conditions requested, the Vendor will refund you the price of the products purchased. You will be notified if the returned products cannot be accepted due to failure to comply with the conditions set out above. In this case, you may choose to have the products returned to you at your own expense. If you refuse this delivery, the Vendor reserves the right to retain the products and the amount paid for your purchase of the products.
MonaLizabeth is always available to answer any question regarding your orders, returns or refunds. Send an email with your doubts and questions: we will be happy to assist you.